Returns & Exchanges
Hassle-free 7-day returns because we want you to love your drape.
Our Promise
We want you to love your Tantura saree. If something isn't right, we are here to help.
Eligibility
Returns and exchanges accepted within 7 days of delivery. Item must be unused, unwashed, and in original packaging with tags intact. Custom or made-to-order pieces are non-returnable.
How to Initiate a Return
Open the order from My Account and choose Request a return within 7 days of delivery, with the reason. You can also contact us at +91 70194 78105 or hello.tantura@gmail.com with your order number. Our team will arrange the pickup. Once the saree is received and inspected, your refund or exchange is processed within 5 to 7 business days.
Cancelling an Order
You can cancel an order yourself from its order page until it is dispatched, at no charge. If you have already paid, the full amount is refunded to your original payment method. Once an order is dispatched it can no longer be cancelled, but you can request a return after delivery.
Refunds
Refunds are issued to the original payment method. Please allow 5 to 7 business days for the amount to reflect.
Non-Returnable Items
Sale items, custom orders, and blouse pieces if stitched are not eligible for return.
Initiate a Return
To request a pickup or replacement, reach out to our concierge: